Job Description

Location Singapore, East

Planning Area
PASIR RIS

Job Type
Contract

Salary
$2,400 - $4,500 Per Month

Date Posted
20 hours ago

Expiry Date
27-Jul-2022
Additional Details


Job ID
274861

Job Views
47

Roles & Responsibilities Job Overview
To process Customer’s Purchase Orders via internal systems and manage Customer queries.
Roles & Responsibilities

• 
  Processing Customer Purchase Orders via In-House ERP systems.
• Customer interface for production requirement and progress reporting.
• Handle administrative functions relating to customer’s repair orders.
• Update Contract Summary Database (Creation, Ad-hoc for Customers and Aircraft Type)
• Providing timely response to customer Commercial queries via phone/email.
• To provide monthly open order reports and delivery reports to customers.
• To advise customer on rotable or replacement parts to complete build on time.
• To provide support to Customer Support Managers/Directors.
• Coordinating Working Party or Tool Loan request with the Technical Team based on Customers’ requirements.
• To provide contract/agreements to customers for Landing Gear Loan on AOG basis.
• Invoicing Customers for working party/ tool loans/ Landing Gear loans.
• Backup to other Commercial Customer Service Executive.
• Facilitate and coordinate site visits/table inspections for workshop.
• Feedback and follow up on Customer Warranties.
• Contribute to Process improvements.

Job Requirements

• 
  Diploma in Business Administration/Logistics/Supply Chain Management or any other related disciplines.

Tags
commercial support executive commercial support executive