Job Description

Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.Wilhelmsen Ship Services is looking for a Commodity Chemical Specialist.This role focuses on managing and responding promptly to commodity chemical enquiries, ensuring quotes are accurate, competitive, and meet customer needs. It requires market expertise, attention to detail, and creative problem-solving to handle diverse requests. The Specialist will drive company growth by securing new business through effective communication, pricing strategies, and relationship management with customers and partners.In Wilhelmsen Ship Services, the people at Wilhelmsen don\xe2\x80\x99t just hold jobs here. They make the most innovative ideas a reality \xe2\x80\x93 and in the process, they shape the maritime industry. With one of the largest maritime networks in the world, we do work that makes an impact - if it floats, our products are probably on it. Supplying marine consumables, products, and solutions to every conceivable vessel type, our Marine Products division includes the Unitor brand of products, Timm ropes, Unicool refrigerants, and Unitor and Nalfleet marine chemicals. Last year we made product deliveries to 27,500 vessels, at over 2,000 ports.Who you will report to:This role reports directly to the Customer Service Manager/Head of Customer Service.What you will be doing:Enquiry Management:Respond promptly to customer enquiries, providing competitive, tailored quotes based on market conditions.Coordinate with external partners to ensure product delivery complies with local regulations.Customer Relationship Management:Build long-term customer relationships, ensuring satisfaction and repeat business.Gather and act on customer feedback, while regularly following up to convert quotes into orders.Business Partner Management:Maintain strong relationships with partners to secure the best pricing and terms.Identify new partners to diversify sourcing and reduce risk.Market Analysis:Monitor market trends, pricing, and competitors to adjust quoting strategies.Provide growth insights to the Commercial Manager.Systems & Processes:Accurately track all enquiries, quotes, and orders in CRM/ERP.Follow established procedures to ensure timely order fulfilment.Reporting & Documentation:Maintain detailed records of activities, generate reports, and track customer history for strategic adjustments.What you need to be successful in this role:Bachelor\xe2\x80\x99s degree in business, Shipping, or a related field is preferredPrior experience in a similar role within the shipping industry.A proven track record of managing enquiries, quoting, and supplier relationships. A deep understanding of shipping and port operations.Strong analytical skills to assess market conditions and pricing strategies.What we are looking for:Ability to act on initiative in a proactive mannerGood interpersonal, influencing and networking skills with awareness of global cultural differencesResults and process driven, with a high level of responsibilityCo-operating attitude being a team player that adapts to the team and builds team spirit, listens, consults and communicates proactively and upholds ethics and valuesWhat we offer:Working in Wilhelmsen can offer a culture and work environment of strong leadership, career development, work-life balance and a job that is both challenging and stimulating. Our organization thrives by using modern tools and is eager to utilize the business opportunities that arise with new digital tools and skills. Beyond this, we offer a generous and bespoke benefits package tailored to your specific Wilhelmsen HUB.Sounds interesting? If you can see yourself in this role, please let us know why you are our Commodity Chemical Specialist. As an internal candidate you can apply by entering the internal job portal (Workday front page
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Find jobs). Here you can upload your resume and a motivational letter.Work location: Singapore/IndiaContact details: Recruitment Specialist - Corrie Kew - C#WSS

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