Job Description

Ready to join Accenture's team of empowered people? We're looking for candidates with the following skills and experience for this role. Do you fit the profile? If you do, we'd love to hear from you!In adherence to Accenture's process of Identity Verification, your resume or CV must include your photo to ensure the accuracy of your application.Qualifications:

• Bachelor's Degree in Journalism/Communications or any BA/BS degree or equivalent practical experience
• At least 1-2 years of professional working experience
• Excellent written and verbal English communication skills
• Ability to translate complex technical ideas into easy concepts for any user to understand
• Extraordinary attention to detail
• Ability to work in a fast-paced environment full of ambiguity and tight deadlines
• Excellent problem-solving skills, sound business judgment, strategic and analytical capabilities

Nice to Have:

• Experience in customer service or technical support is a huge plus
• Experience writing support content (help articles, email templates, etc.) for a global audience
• Experience working in a content or knowledge management system (CMS/KMS)
• Working knowledge of Google Docs
• Tech savvy with good orientation for early technology adoption

Responsibilities:

• Write, edit, and publish internal communications or announcements for Google support agents
• Clarify announcement details with Product Support Managers and other product SMEs
• Stage announcements in client's proprietary agent communications tool
• Review content for accuracy and adherence to editorial guidelines and quality
• Manage announcements for multiple products, ensuring publishing target dates are met

What we offer:

• Health Insurance (HMO) & Life Insurance coverage from day 1 of employment
• Expanded maternity leave up to 120 days*
• Expanded paternity leave up to 30 days*
• Employee Stock Purchase Plan
• Loyalty and Christmas Gift
• Inclusion and Diversity Benefits
• Night Differential
• Allowances
• Car and Housing Plan
• Company-sponsored trainings, upskilling, and certification
• Flexible Working Arrangements
• Healthy and Encouraging Work Environment

TERMS AND CONDITIONS
The company provides an equal opportunity employment and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civilpartnership status, sexual orientation, gender identity, or any other basis as protected by applicable law.Additional Information:
The following documents will be asked as part of the pre-hiring requirements prior onboarding. We recommend to prepare the requirements early to ensure on time onboarding. Detailed discussion will take place during onboarding process as well as changes on the requirements as needed.

• Transcript of Records (TOR)
• Diploma (for graduates only) and/or Certificate of Graduation
• Certificate of Employment (COE) and/or SSS Employment History
• Government Documents:
• SSS ID and/or SSS Verification Form
• SSS Statement of Account (SOA)
• SSS Certificate of Contribution
• Pag-IBIG Member's Data Record (MDR)
• Philhealth ID and/or Philhealth Member Data Record (MDR)
• TIN ID and/or Processed BIR Form 1905 or any BIR documents reflecting your TIN and with BIR Stamped
• NSO Birth Certificate

Job Type: Full-timeSalary: Php28,000.00 - Php64,000.00 per monthSchedule:

• 8 hour shift
• Rotational shift