Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Community Ambassador

Work Dynamics - Integrated Facilities Management

Brief office information

Located at Mapletree Business City, the office is tenanted area of about 100,000sqft divided in 3 floors. Office hours is 8.30am to 5.30pm, 5-days working week. In the event of rare critical equipment or major incident, off office hours activation may be needed.

Workplace Management

You are responsible in ensuring that the workplace is in good condition, clean, and ready for use. This shall include various workstation points, focus point, utility room, pantry, meeting room, phone booth, nursing room, cozy room, and recreational area.

Internal Communication

You are responsible in managing the communication across various means, such as but not limited to email, print, poster, and verbal engagement.

End-user engagement

You shall engage with end user and key personnel on regular basis. Targeting daily engagement of 1% employees or 10 people, whichever is more. Building good rapport and being the contact person for any workplace-related enquiry. This shall include handling Facility Ticket and GRF Helpdesk at Integrated Helpdesk.

Maintenance Request & Scheduling

You shall liaise with Workplace Manager for the schedule for maintenance, including liaise with vendor (both JLL & client\xe2\x80\x99s vendors) and Building Management. Community Lead shall be in the loop of this communication too.

Soft Services

You shall manage the soft services, including cleaning services, indoor plant, green wall, pest control, water filter maintenance, coffee machine, and pantry provision & supply.

Locker, Cabinet, and Seat Planning

You shall manage the list for locker, cabinet, and seat planning, ensuring it updated regularly. Assist Workplace Manager in high level planning and re-arrangement work.

New Hire & Exit

You shall assist New Hire with workplace tour orientation and help settle down with the assigned locker and zone. Exit employees\xe2\x80\x99 locker, cabinet and zone shall be cleared and list updated.

Car Park

You shall manage Carpark List maintenance. It shall include communication for payment reminder, wait list maintenance, and process new carpark. Liaise with Building Management closely for any changes.

Touch points activation

You shall work together with Community Lead and Employee Engagement to initiate and implement events or activities.

Finance

Working with Workplace Manager to understand the contract and various vendors to liaise, you shall manage the complete AP side, both under JDE and SAP ARIBA Guided Buying, including getting approval for the work. JDE process shall include raising POR, performing GR and processing invoice. SAP ARIBA Guided Buying shall include raising POR, performing GR, Accrual, and submitting invoice to AP team. Liaising with finance team both from JLL and client sides when necessary.

Minor Move, Add, Change (MAC)

Liaise with employees and vendors for minor MAC raised. Build move matrix, brief employees, ensure approval for funding, and ensure that the movement happens correctly. Post-move: update the record and get feedback from staffs on the experience.

General administrative activities

You shall participate in daily huddle with Community Lead and give feedback of observation or improvement. You shall also aid in general administrative and other duties as assigned by Community Lead and Workplace Manager, including information in the Monthly Report submitted to the client.

Sound like you? To apply you need to be:

Experienced

You have at least 2 to 4 years of experience in a similar role in a corporate environment. It would be great if you have prior experience in facilities, property management, hospitality or related field.

Professional and good communicator

You are able to carry yourself well, confident, friendly, and engaging. You are also able to confidently interact with all levels of the organisation from client\xe2\x80\x99s staffs to Cleaning Contractors and learn new systems quickly.

\xe2\x80\x9cCustomer first\xe2\x80\x9d mind set

You can demonstrate consistent \xe2\x80\x9cCustomer first\xe2\x80\x9d mind set. Few good referrals and sample of success stories would be beneficial.

\xe2\x80\x9cCan do\xe2\x80\x9d attitude

You are able to develop a sense of motivation by looking at every situation with a sense of enthusiasm. You shall ensure that the site is arranged based on the plan. Willing to roll sleeve to meet the target within the resources. Sharp analytical skill with decision making, even under pressure.

Continuous Improvement

You have demonstrated experience with continuous improvement initiative. Observation and survey prior proposal would be beneficial.

Location:

On-site \xe2\x80\x93Singapore

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500\xc2\xae company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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