Job Description

Job Scope:
As a Community Engagement (Content) Manager, there will be 2 tracks of work responsibilities for you.
Content:
You will regularly engage with internal and external stakeholders to draft original content and optimise existing content in the Singapore Government Developer Portal, as part of GovTech's community engagement efforts. Other projects include the drafting of digital government publications and thought leadership articles for features that can be published by GovTech or international organisations as well as community outreach initiatives.

• Comprehend and reinterpret technical content into engaging narratives for a diversity of target audiences including global digital government leaders, product managers, software engineers, and Singapore public officers.
• Understand SEO best practices well and draft content that are SEO-friendly.
• Plan content strategy and write for a variety of digital channels and platforms
• Develop content templates and draft layout plans/formats for published content to improve the reading experience of our target audience.
• Excellent stakeholder management skills when engaging and collaborating with different stakeholders such as product teams, designers, and corporate marketing teams for content creation.
• Have an open mindset towards receiving feedback and agility in incorporating them within tight timelines.
• Proactive in researching and staying abreast of industry trends in order to bring in fresh content ideas.

Engagement:
You will work closely with the Community Engagement Team to provide support for community engagement initiatives (i.e. events planning and management, marketing, and content curation, etc) as part of GovTech's community engagement efforts.

• Facilitate preparation of STACK Community engagement events, which include events logistics and marketing.
• Run STACK Community engagement events independently.
• Manage stakeholders to co-curate content for STACK Community initiatives.
• Compose promotional materials to broadcast STACK Community initiatives through various channels such as electronic mailers, social media, etc.
• Maintain STACK Community membership database and perform regular data analysis.
• Support with other STACK Community initiatives, beyond events.

Requirements:

• A Degree in Computer Science/Engineering, Information Technology, Communications, or other related disciplines.
• 1 - 2 years of relevant experience in the tech industry, or similar.
• Familiar with SEO best practices and SEO tools (e.g. Google Analytics and Ahrefs).
• Familiar with SEO performance measurement tools such as Google Search Console.
• Excellent writing and communication skills; with a keen eye for detail and interest for technology.
• Solid understanding of information hierarchies and content strategy.
• Keen to learn technical concepts.
• Experience in MICE events planning/logistics and expertise in setting up and running AV operations.
• Basic proficiency in design tools and photo/video editing software (e.g. Figma, Adobe Creative Suite).
• Experience in analysing excel data.
• Submit 3 samples of past publications, personal blogs, or reports etc that you have authored along with your application.

Preferred:

• Experience or familiarity with the development process is a plus.
• Experience in producing SEO and website performance reports.
• Experience with conducting research-based interviews with target audiences to gather content related feedback and areas for improvement.
• MS Suite skillsets, especially Excel
• Technical AV skillsets (good to have)
• Editing software skillsets (good to have)

Location: Pasir Panjang
Contract Duration: 1 Year (option to extend 1 more year) -- from Sept
Mondays to Fridays
EA License No: 96C4864
Reg. No.: R24121728 EUNICE WOO JING QI