Job Description

About the Company:

The General Room is a boutique coworking space dedicated to providing a stylish, modern, and no-frills environment where businesses can thrive. Conveniently located at 111 Somerset--just a 3-minute walk from Somerset MRT--our space features sophisticated and fully equipped business meeting rooms that cater to a variety of professional needs.

About the Role:

We are seeking a proactive and enthusiastic

Community Executive

to join our team on a 6-months contract, covering for our Community Manager on maternity leave. In this role, you'll be the "face" of The General Room, working closely with our existing Community Executive to deliver exceptional service to our members while managing daily operations and driving brand awareness through our social media platforms. Comprehensive training and a detailed handover will be provided to ensure a smooth transition.

Key Responsibilities:

Oversee day-to-day community operations, including member relations, sales, and marketing. Foster connections between members through community initiatives, introductions, event support, and member communications. Handle sales inquiries (walk-ins, calls, emails, and internal/external leads). Cover the front desk during business hours. Support for events. Shift rotation is required when necessary. Manage basic accounting functions: simple entries, vendor payments, and related tasks. Conduct office tours and upsell space to prospective members according to their needs. Coordinate smooth member move-ins and move-outs, ensuring a warm welcome and a positive experience. Collaborate with the Community Executive on social media and marketing efforts across Facebook, Instagram, and LinkedIn. Prepare the month-end report for management, highlighting The General Room's offerings, new initiatives, promotions, and sales targets. Contribute to achieving overall revenue goals. Any other responsibilities to be assigned by superior from time to time.

Requirements:

Diploma or Degree in Business, Hospitality, or a related field. Fluent in English (spoken & written). Pleasant and approachable personality. Results-driven and client-focused, with excellent multitasking skills. Strong interpersonal skills; resourceful and able to work independently and as a team. Proficient in Microsoft Office (Excel, Word, PowerPoint). Prior experience in a similar industry is an advantage. * Available to start in October 2025.