Job Description

Job Title:

Community Manager

Department:

Marketing / Brand & Community

Reports to:

CEO / Head of Brand

Role Overview:

We are looking for a dynamic and people-driven

Community Manager

to lead the growth and engagement of our audience-driven community,

Koomunity

. You will be responsible for developing strategies to foster strong relationships with followers, collaborators, and fans, while executing meaningful in-person and digital events. You'll work closely with

Operations

,

Marketing

, and

Sales

to ensure that the Koomunity reflects our brand values, drives loyalty, and creates business opportunities.

Key Responsibilities:

#

Community Building & Engagement

Develop and execute strategies to grow and engage the Koomunityboth online and offline. Build and maintain relationships with followers, creators, fans, and brand advocates. Manage and moderate community platforms (WhatsApp groups, Telegram, Discord, Facebook Groups, etc.). Monitor conversations, respond to queries, and initiate engaging discussions.

#

Event Planning & Execution

Conceptualize, plan, and execute community-focused events such as:

Networking sessions


Masterclasses or workshops


Community meetups or overseas retreats


Soft launches and VIP previews
Coordinate event logistics with internal teams and external vendors. Manage event RSVPs, follow-ups, and post-event feedback.

#

Cross-Functional Collaboration

Liaise with

Operations

to ensure smooth execution of event logistics and internal processes. Collaborate with

Marketing

on content creation, promotion plans, and brand alignment. Partner with

Sales

to design community experiences that support lead generation and client retention.
#

Reporting & Optimisation

Track engagement, attendance, and growth metrics. Prepare monthly reports with insights and recommendations. Use community feedback to improve events, content, and experiences.

Recommended Requirements:

2+ years in community management, event planning, or related roles. Strong interpersonal and communication skills--you're a natural connector. Highly organised with the ability to multitask and manage timelines. Experience with event platforms, community tools, or CRM is a plus. Passionate about people, storytelling, and brand building.

What Success Looks Like:

A vibrant, engaged Koomunity that grows month-on-month. Smooth, memorable events that deepen brand loyalty and create buzz. Strong alignment between community activities and company goals. * Seamless collaboration across Ops, Marketing, and Sales.