Job Description

Job Details

Dao by Dorsett AMTD Singapore Located in the heart of Singapore\'s Central Business District, Dao by Dorsett AMTD Singapore features 268 high quality serviced apartment units with excellent connectivity. Complete your stay with an a variety of key recreational facilities, including a 24-hour fitness center, outdoor infinity pool, and Residents\xe2\x80\x99 lounge.

Community Manager 2023-02-16

Brand Ambassador and sole Brand Differentiator, the face of the hotel

Follow u and stay connected with regular guests and create personalized amenities for them to ensure loyalty

VIP personal care \xe2\x80\x93 in charge of creating the best experience for all VIP guest

Email Correspondences- responsible for pre-arrival communication with guests

Connecting with influencers and owners in Singapore to give guests a different personalized service

Increasing score rating from TripAdvisor and ReviewPro

Reviews traces for all VIP reservations and resolves accordingly.

Meets upon arrival or bid farewell VIP residents in the absence of senior management.

Escorts guests to the apartment upon arrival when necessary.

In cooperation with Housekeeping, conducts daily apartment check to ensure compliance to established standards for set-up and cleanliness for VIP rooms.

Updated on monthly local happenings and organizing guest events, coordinating with departments/vendors, working closely with Marcoms to ensure event is successful.

Addresses and resolves resident complaints or concerns when required.

Any other duties as directed.