Job Description

: Who we are: Our Compliance, Conduct and Operational Risk ("CCOR") organisation is at the forefront of managing risk in a complex and changing regulatory environment. Joining our department, you'll help to safeguard the firm's busin : Who we are: Our Compliance, Conduct and Operational Risk ('CCOR') organisation is at the forefront of managing risk in a complex and changing regulatory environment. Joining our department, you'll help to safeguard the firm's business by developing solutions that balance risk and regulatory requirements with the firm's business needs. Our Compliance teams work globally, across all lines of business. Compliance is part of the 'second line of defence' and is a critical part of the firm's control framework. You'll provide input on new business strategies, product lines, policies and education, operational processes, risk mitigation and control. What you can achieve: You will interact with senior stakeholders and gain insight into the management of CCOR in a complex global financial institution. You will also help shape an ethical and conduct focused culture.We care about the development and success of your career and we know that success depends on your knowledge, skills and ambition.That is why we provide opportunities for constant learning that will help you build a platform, whether that be specific on the job training or wider learning.Our Career Resource Hub, specifically designed for Risk Management and CCOR Departments will help you develop many aspects of your career here at J.P. Morgan Chase, from personal branding and work life balance, to learning resources and enhancing professional skills.We have a flexible hybrid working arrangement and we support all of our staff in any way that allows them to work smarter and more efficiently. Internal and global mobility is at the heart of our culture.At J.P. Morgan Chase you are encouraged to advance your professional career and explore opportunities across the company globally. APAC CCOR Quality Assurance: The Quality Assurance ('QA') Team is an integral part of the controls environment within Compliance and is responsible for conducting a continuous testing program against internal procedures and regulatory requirements to ensure quality, completeness, and accuracy.In particular, the Quality Assurance Tester (QA) will perform targeted reviews summarize results, and present to stakeholders.The QA will be expected to determine gaps in process and procedure question integrity of data and adherence to processing and servicing standards, policies and procedures. The QA will be accountable for analyzing issues, improving business processes and providing recommendations for improvements.In addition the QA team reviews, on a sampling basis, cross-team testing across corporate and transaction streams. What you will be responsible for: Perform independent analysis on decisions made by Compliance Teams covering specializations which includes AML Transaction Monitoring, Sanctions, Surveillance, Regulatory Reporting Review quality and compliance of completed work items, based on quality testing standards, policies and procedures. Perform analysis and investigate the reliability and integrity of data, quality issues, the validity and appropriateness of conclusions, and the risk and impact to Compliance Identify key issues, cause and effect relationships, and gaps in the process that impact quality, accuracy, and/or compliance. Present results to management. Make decisions based on audit principles, risk management practices, verifiable data, professional standards, internal policy and governmental guidelines. Consider regulatory requirements and departmental resources to identify alternatives that are practical and appropriate, in addition to effectiveness Cross training across the Quality Assurance team in multiple streams is expected Identify opportunities for improvement and drive the implementation of initiatives and process changes with a focus on innovation Collaborate effectively with regional and global Quality assurance teams to complete ad hoc projects and initiatives Escalate control issues to management and provide recommendations Interface with internal Audit as appropriate Skills and experiences we are looking for: Bachelor's degree in Finance, Economics or related equivalent required Minimum 3 years of relevant experience in the Banking industry within quality assurance, or experience acrossAML Transaction Monitoring, Sanctions, Surveillance, Regulatory Reporting Ability to make independent and objective assessment on testing reviews performed, and clearly articulate findings and/or recommendations to stakeholders Ability to multi-task and meet deadlines in high-pressure environment while maintaining quality work Exceptional research and analytical skills with the ability to analyze and summarize large amounts of data Excellent organization, written and oral communication skills Intermediate Excel skills required for data analysis (e.g. Use of pivot tables and v-lookups) for metrics reporting Experience in defining/documenting new processes ensuring appropriate Controls framework Proactive/self-starter with the ability to deliver value-added support to business partners in a dependable, timely and accurate manner Strong analytical and problem-solving skills Strong interpersonal skills & team player