Job Description

JLL supports the Whole You, personally and professionally.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.Work Dynamics - Integrated Facilities ManagementAccountabilitiesOperationsAssist with VIP\xe2\x80\x99s arrivalManage the concierge counter and all enquiresManage callsLog all feedback and follow through until case is satisfactorily resolvedHandle complaints and deploy facilities team supportUse the Visitor Management System to pre-register guests / visitorsBook and manage meeting rooms (setup, cleanliness, AV etc.)Event coordinationGenerate concierge reportsAssist and deploy Butler ServicesAssist Helpdesk as and when neededAd hoc tasks that may be assigned as when neededReportingResponsible for documenting all Facilities user communication (Complains, Feedback. Etc.)Responsible for Call Log reportsResponsible for Meeting Room reportsResponsible for Event ReportsEnsure escalated issues are reported to manager immediatelyOther reports and activities assigned by the managerKey Result Areas/ CompetenciesAbility to work under pressure efficientlyProactive and solution oriented, friendly with assertive and personable natureDemonstrate initiative and able to work in a team-based environment with plenty of movementExperience in using Microsoft Excel and WordDecorous and DiplomaticRequired Qualifications & ExperienceExperience in the service industryAble to multitask with good time management skillsGood relationship building skillsStrong written and oral communication skillsFluent speaking and written English are requiredMinimum Diploma in Business/Hospitality/Tourism/Hotel Management or equivalentPrior experience with any global airlines and leading hotels preferred. Experience in concierge service an added advantageService oriented, strong sense of urgency, pleasant and approachable disposition with a sense of self achievement and a winning attitudeLocation:On-site \xe2\x80\x93SingaporeIf this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!JLL Privacy NoticeJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.For more information about how JLL processes your personal data, please view our .For additional details please see our career site pages for each country.For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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