Posted
31-Mar-2023

Service line
GWS Segment

Role type
Full-time




Areas of Interest
Facilities Management




Location(s)
Singapore - Singapore





We are Host! Designed to complement CBRE\xe2\x80\x99s occupier and landlord service offerings, the Host mission is to create and scale people-led, technology-enabled services that increase individual well-being, personal productivity and organizational effectiveness. Put simply: our goal is to help people work smarter and delight in doing it.

JOB SUMMARY

This position is responsible for acting as the first point of engagement with employees and visitors, setting a welcoming tone, and assists with transportation, area attractions, and other personal service needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provides personal services to employees and guests such as arrangement of transportation & travel arrangements, office wayfinding, lobby appearance management, visitor volume tracking & reporting, reception services, visitor refreshments, storytelling & campus tours, meal & activity reservations, guest & administrative support (preparation of meeting materials), shipping, coordinate car detailing & on-site car refueling, laundry & dry cleaning services, gift & package orders and other services as needed.
Displays a warm friendly, professional greeting to all those entering the property. Answers telephone in friendly, professional manner. Maintains accurate records of service requests and status. Maintains records and logs of service requests and tracks their status.
Responds promptly with accurate and thorough information according to the specific request. Arranges and confirms recreational, dining, and/or business activities.
Maintains a file of services including transportation sources, accommodations, and referral contacts. Serves as point-of-contact for the facilities team as representative of the Workplace Concierge team.
Follows security and emergency procedures as defined for the property. Responds to emergency situations in a calm, efficient manner. Summons appropriate assistance and makes appropriate notifications in accordance with operating procedures. Performs other duties as assigned.