Contact Centre | Banking | 3 Rotating Shift | Up To $4500

Singapore, Singapore
Adecco
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Job Description


  • Contact Centre Environment * 5 days work week including weekend & PH * Rotating Shift work (9 hours/shift) * Permanent Role | Basic up to $4000 + Monthly Allowances + Bonus
  • Contact Centre Environment
  • 5 days work week including weekend & PH
  • Rotating Shift work (9 hours/shift)
  • Permanent Role | Basic up to $4000 + Monthly Allowances + Bonus
Our client is prominent bank in Asia that has regional presence across the globe. You will be part of the strategic banking operation team, providing customer service for the businesses to ensure the processes are cost efficiency, productivty and in compliance to the banking policy.

Job Requirement
  • 5 days work week including weekends
  • Contact Centre Environment
  • Diploma in any discipline
  • Location: Alexandra/ Raffles
  • Scheduled rotating between 3 shifts (Staggered start time)
Job Responsibilitie
  • Monitors and promptly responds to incoming calls, emails etc.
  • Safeguards the confidentiality of customer information and data
  • Identifies and resolves customer issues and inquiries received via various communication channels
  • Ensuring accuracy and adherence to Contact Centre standards within the committed turnaround time
  • Informs customers about the Bank\'s products and services and guides them towards available self-help resources
  • Effectively addresses customer complaints and concerns, while documenting all complaints, issues, and subsequent resolutions
Next Steps
  • Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
  • Apply through this application or drop us an email at weiting.lee@adecco.com in MS Word/PDF Copy stating the job you are applying for. We\'d love to hear from you!
All shortlisted applicants will be contacted.

Kelly Ong
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378

Adecco

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Job Detail

  • Job Id
    JD1372843
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $36000 - 54000 per year
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned
 
 
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