Contact Centre | Banking | 3 Rotating Shift | Up To $4500
Singapore, Singapore
Job Description
- Contact Centre Environment
- 5 days work week including weekend & PH
- Rotating Shift work (9 hours/shift)
- Permanent Role | Basic up to $4000 + Monthly Allowances + Bonus
Job Requirement
- 5 days work week including weekends
- Contact Centre Environment
- Diploma in any discipline
- Location: Alexandra/ Raffles
- Scheduled rotating between 3 shifts (Staggered start time)
- Monitors and promptly responds to incoming calls, emails etc.
- Safeguards the confidentiality of customer information and data
- Identifies and resolves customer issues and inquiries received via various communication channels
- Ensuring accuracy and adherence to Contact Centre standards within the committed turnaround time
- Informs customers about the Bank\'s products and services and guides them towards available self-help resources
- Effectively addresses customer complaints and concerns, while documenting all complaints, issues, and subsequent resolutions
- Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
- Apply through this application or drop us an email at weiting.lee@adecco.com in MS Word/PDF Copy stating the job you are applying for. We\'d love to hear from you!
Kelly Ong
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378
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Job Detail
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Job IdJD1380707
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned