Contact Centre Officer (banking, Tampines)
Singapore, Singapore
Job Description
The Opportunity:
- Permanent Role
- Structured Training will be provided
- Growth opportunities within 1-2 years
- Attend to customer queries and requests, assisting in resolving service issues via email, calls, social media, or other correspondences.
- Promote the bank\'s products and services in a prompt, efficient, and professional manner.
- Ensure prompt turnaround for service requests and maintain consistent quality in processing these requests.
- Uphold service standards by responding promptly and accurately to customer service queries.
- Diploma/Degree in any discipline
- Prior customer service experience or contact centre environment will be an advantage
- Effective listening and communication skills
- Passion for customer service industry
- Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
- Apply through this application or drop us an email at Kelly.Ong@adecco.com in MS Word or PDF Copy stating the job you are applying for. We\'d love to hear from you!
- Only shortlisted applicants will be contacted
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1439309
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned