Contact Centre Trainer | Office Hours | Basic Up To $6000
Singapore, Singapore
Job Description
- Contact Centre Environment
- Permanent Role | Basic up to $6000 + Monthly Allowances + Bonus
Job Requirement
- Degree with min 4 to 5 years of working experience in Contact Center
- Location: Alexandra/ Raffles
- Experience in stakeholder management
- Strong in Contact Center domains
- Collaborate with internal and external stakeholders to optimize knowledge usage
- Works alongside with Contact Centre stakeholders, internal and external, to promote and optimize the usage of the organization\'s knowledge assets
- Review and disseminate campaign materials to Contact Centre staff
- Provide feedback for improving the Contact Centre\'s knowledge base
- Monitor and facilitate communication between Business Units and Contact Centre
- Validate information dissemination and accuracy within the Knowledge Management System
- Serve as the Administrator of Contact Centre Knowledge Management
- Prepare an updated resume (including your current salary package with full breakdown such as base, incentives, annual wage supplement, reasons for leaving and executive summary etc.) and the expected package.
- Apply through this application or drop us an email at weiting.lee@adecco.com in MS Word/PDF Copy stating the job you are applying for. We\'d love to hear from you!
EA Personnel Name: Lee Wei Ting
EA Personnel No: R1985905
EA License No: 91C2918
Kelly Ong
Direct Line: 8416 5199
EA License No: 91C2918
Personnel Registration Number: R2199378
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Job Detail
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Job IdJD1394620
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned