Job Description

Description



We are hiring Contract Customer Engagement Salesforce Executive (1 Year Contract Renewable) to be outsourced to our client from a renowned Pharmaceutical MNC. Candidates who have interest in the healthcare industry and are seeking to be a part of a global MNC, apply now!

Job Responsibilities:

• Responsible for the operational administration of Sales Force Targeting, Sizing & Segmentation processes. To enable this, the person will be responsible for the profiling & segmentation of clientele to maximise sales.
• Responsible for Sales Force Deployment & Alignment processes to maximize promotional value of the company brands via building efficient team structures and hierarchies and managing brand & customer alignments in Sales Force Automation (SFA) tools.
• Responsible for Call Planning processes to increase sales effectiveness by enabling customer facing colleagues via SFA tools to prioritize customers and identify the best ways of engaging with them.
• Manage Virtual Selling processes to enable and advance virtual communications and engagements between customer facing colleagues and customers
• Manage and maintain Sales Force Automation systems including user support
• Execute country projects on SFA releases or territory realignments, including supporting the roll-out of an in-market SFA solution
• Maintain data structure in all associated internal databases in the realignment of internal Customer Facing structures to match external Customer changes.
• Management and administration of Field Force Applications, e.g. SFA database function, problem solving and managing customer facing change requests
• Responsible for the operational & administration functions of Sales Data Management (SDM) by maintaining, monitoring, updating & troubleshooting.
• Provide better insights in term of data management and technical expertise to meet business goals and needs
• Execute territory realignments & data structure maintenance in all associated internal databases.
• Provide ongoing support & training for users
• Customer Success demand tracking - manage key demand metrics KPI to track, regularly report on demand trend by businesses
• Perform any other duties that may be assigned

Job Requirements:

• Min. Degree in any discipline
• Preferably min. 2-3 years work experience in a commercial setting, with operational business and process planning capacities
• Track record in managing and maintaining all SFA platform and database e.g. Veeva, Salesforce.com, SQL, Access
• Experience in application support and/or application administration
• IT literacy
• Significant understanding of field based technology
• Understanding of field force deployment processes preferred
• Understanding of pharmaceutical marketing & sales processes preferred
• Able to commit to a 1 Year contract

Industry

Healthcare / Pharmaceutical / Life Science / Medical Device
Production / Manufacturing

Specialization

Administrative Support / Secretarial
Customer Service
Sales - Business development / Key Account Servicing / Sales Management

Location

West

Employment Type

Contract / Temp

Salary

S$2,601 - S$4,000 / mth
S$4,001 - S$6,000 / mth

All Interested candidates are invited to email your resume in MS Word format to:

recruitmedical(at)recruitexpress.com.sg

Please include your full working experience, education background, notice period, expected salary.

Eileen Fong (Zhi Yen)

Outsourcing Team

Recruit Express Pte Ltd

Company Reg. No. 199601303W | EA License Number: 99C4599

We regret to inform that only suitable candidates will be shortlisted for an interview.

Recruit Express