Job Description

Description

We are hiring Contract Customer Engagement Salesforce Executive) to be outsourced to reputable healthcare organisation!

:

• Responsible for the operational administration of Sales Force Targeting, Sizing & Segmentation processes. To enable this, the person will be responsible for the profiling & segmentation of clientele to maximise sales.
• Responsible for Sales Force Deployment & Alignment processes to maximize promotional value of the company brands via building efficient team structures and hierarchies and managing brand & customer alignments in Sales Force Automation (SFA) tools.
• Responsible for Call Planning processes to increase sales effectiveness by enabling customer facing colleagues via SFA tools to prioritize customers and identify the best ways of engaging with them.
• Manage Virtual Selling processes to enable and advance virtual communications and engagements between customer facing colleagues and customers
• Manage and maintain Sales Force Automation systems including user support
• Execute country projects on SFA releases or territory realignments, including supporting the roll-out of an in-market SFA solution
• Maintain data structure in all associated internal databases in the realignment of internal Customer Facing structures to match external Customer changes.
• Management and administration of Field Force Applications, e.g. SFA database function, problem solving and managing customer facing change requests
• Responsible for the operational & administration functions of Sales Data Management (SDM) by maintaining, monitoring, updating & troubleshooting.
• Provide better insights in term of data management and technical expertise to meet business goals and needs
• Execute territory realignments & data structure maintenance in all associated internal databases.
• Provide ongoing support & training for users
• Customer Success demand tracking - manage key demand metrics KPI to track, regularly report on demand trend by businesses
• Perform any other duties that may be assigned

Requirement:

• Commercial experience (preferred minimum 2 years)
• Operational business and process planning (minimum 2 years)
• Computer skill set for managing and maintaining all SFA platform and database e.g. Veeva, Salesforce.com, SQL, Access
• Experience in application support and/or application administration
• IT literacy
• Significant understanding of field based technology
• Understanding of field force deployment processes preferred
• Understanding of pharmaceutical marketing & sales processes preferred
• Ability to work in a matrix environment
• Excellent knowledge of Excel, MS Word/ MS PowerPoint
• Field based technology operational experience or knowledge

Apply now by sending your resume to rehealth@recruitexpress.com.sg

We regret to inform you that only shortlisted candidates will be notified.

Charlene Low | Outsourcing Team | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Industry

Healthcare / Pharmaceutical / Life Science / Medical Device

Specialization

Sales - Business development / Key Account Servicing / Sales Management

Location

Central

Employment Type

Contract / Temp

Salary

Negotiable

If you meet the requirements of this role, please email a detailed resume in Word document to Charlene Low.
CEI Registration No.:-
Email: Rehealth@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express