Job Description

Core Capabilities Manager-

• At least 7-8years experience
  
• as experience with BSS, Customer R/S Mgt System, Product cataloguing, bill/charging
  
• The Manager for Core capabilities within the transformation team is responsible for defining & creating capabilities within the IT/BSS/Network stack. The role is responsible for converting high level business use cases & requirements into realizable capabilities that can be rapidly & accurately deployed within the technical environment. The role is aligned to work very closely with business/product owners within all functions of the Consumer Business Group on one hand and the SH IS/Network team on the other hand.
  
• The role sits within the \xe2\x80\x9cCapabilities for Digital, Core & Culture\xe2\x80\x9d unit of the CBG Transformation team.

KEY ACCOUNTABILITIES & ACTIVITIES

Key Results Area

Functional Accountabilities

• 
  Conceptualize & design capabilities that can be implemented across BSS/Network landscape in a Telco environment for the Consumer LOB
  
• Create capabilities using Cloud-based technologies including Hyperscaler, Kubernetes, Helm charts, Openstack, VMware, Ansible, Playbooks and Containers
  
• Provide guidance and assistance from a BSS/Network Technology perspective to all functions within the Consumer LOB to ensure proper alignment with existing stack
  
• Support institutionalization (adherence to defined goals) of new system capabilities and interfaces to improve alignment with business requirements and use cases
  
• Assist in creating the right set of capabilities for BSS transformations with clear emphasis on long term goals and strategies
  

Stakeholder management

• 
  Ensure close alignment with product/business owners to creation of smart capabilities on BSS/Network stack
  
• Align & partner with IS/Network functions to ensure smooth transitioning of capabilities towards the technical domain
  
• Closely engage with PMO team within the Transformation function for Program & RFx related activities
  

Vendor Management

• 
  Actively engage with multiple vendors that are incumbent within the client environment from a transformation perspective
  
• Manage RFx processes from a capabilities perspective to ensure expected outcome is achieved
  
• Assist PMO team during the delivery process. Ensure delivery reflects the expected set of results
  

KPI

The 5 main KPI\xe2\x80\x99s are as follows, all of which will have yearly targets within the AOP

• 
  Time to Market for capabilities developed within the existing stack
  
• Quality of products created
  
• Stakeholder management
  
• Standardizations created within the stack to meet business requirements

Qualifications

• End to end understanding & experience in BSS/IT environments specializing in Consumer LOB
  
• Strong understanding of BSS stack required to meet Digital KPIs
  
• Hands-on experience in vendor and partner management
  
• Experience in conducting RFx\xe2\x80\x99s or similar processes from inception to completion
  
• Good understanding & experience of transformational processes such as AGILE, DevOps, CI/CD pipeline etc.
  
• Job specific technical skills Hands-on knowledge of BSS & Digital Tech Stack
  
• AGILE, DevOps, CI/CD

Operations Executive