Credit Collection Specialist Banking
Singapore, Singapore
Job Description
Responsibilities
- Contact delinquent customers for payment and containing flow of delinquent accounts.
- Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
- Review customers\' profiles and introduce the most effective collection actions.
- Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
- Escalate irregular cases promptly to team leader for advice and direction.
Requirements
- 6 months contract, with extension option by Bank.
- Minimum diploma holder with 1 year of relevant experience.
- Knowledge / experience in customer service, telemarketing and call centre will be added advantage.
- Good communication skills, preferably proficient in multiple languages / dialects.
- Emotionally resilient with good negotiation skills.
- Good analytical and decision-making skills.
- A team player with good interpersonal skills.
- Proficient in Microsoft Office applications.
To submit your application, please Apply with your UPDATED CV in Microsoft Word format OR email to shanthi@Tangspac.com Your interest will be treated with strict confidentiality.
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Job Detail
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Job IdJD1251313
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned