Credit Collection Specialist (east, Bank/ Up To 4.5k)
Singapore, Singapore
Job Description
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A leading MNC Bank
Responsibilities
Contact delinquent customers for payment and containing flow of delinquent accounts.
Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
Review customers\' profiles and introduce the most effective collection actions.
Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
Escalate irregular cases promptly to team leader for advice and direction.
Profile/Qualifications
Minimum diploma holder
Knowledge / experience in customer service, telemarketing and call centre will be added advantage
Good communication skills, preferably proficient in multiple languages / dialects
Emotionally resilient with good negotiation skills
Good analytical and decision-making skills
A team player with good interpersonal skills
Proficient in Microsoft Office applications
Next Step
Prpare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
Send your resume to jayden.tan@adecco.com
All shortlisted candidates will be contacted
Jayden Tan
Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828
-
A leading MNC Bank
Responsibilities
Contact delinquent customers for payment and containing flow of delinquent accounts.
Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
Review customers\' profiles and introduce the most effective collection actions.
Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
Escalate irregular cases promptly to team leader for advice and direction.
Profile/Qualifications
Minimum diploma holder
Knowledge / experience in customer service, telemarketing and call centre will be added advantage
Good communication skills, preferably proficient in multiple languages / dialects
Emotionally resilient with good negotiation skills
Good analytical and decision-making skills
A team player with good interpersonal skills
Proficient in Microsoft Office applications
Next Step
Prpare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
Send your resume to jayden.tan@adecco.com
All shortlisted candidates will be contacted
Jayden Tan
Direct Line: +65 6697 7859
EA Licence Number: 91C2918
Personnel Registration Number: R2198828
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Job Detail
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Job IdJD1300612
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned