Job Description

About Fazz

Fazz is an ecosystem of financial services that comprise Fazz (Business account for Southeast Asia), StraitsX (Payments infrastructure for digital assets), and Modal Rakyat (Mutual cooperation funding for MSMEs) founded in 2016, as a result of a merger between PayFazz and Xfers, two Y Combinator alumni based in Southeast Asia.

Fazz provides business accounts that offer seamless payment, savings and credit functionalities, giving businesses equal opportunity to build, run, and grow. We cater to the warung and MSME in Indonesia under the brand Fazz Agen, and fast-growing startups and SMEs in Singapore and Indonesia under the brand Fazz Business.

Fazz's mission is to make the future of finances accessible for every single business in Southeast Asia, where many MSMEs and the population are still underserved.

Head to our website to get to know us better:

You will be reporting to and working closely with the Head of Commercial to maintain a healthy loan book and keep delinquencies at a minimum. You will also be responsible for training and leading a team of Credit Control Associates.

What Will You Do:

• Follow up with customers to ensure overdue amounts are paid promptly
• Negotiate repayment plans for troubled customers
• Conduct ongoing aged receivables review with leadership
• Provide market insight to help improve credit risk scoring

Requirements:

• 5 to 7 years of credit control experience in business banking / alternative lending
• Good understanding of the legal complexities of loans and payment plans
• Good communication skills - both written and verbal
• Ability to deal with challenging situations
• Team leadership experience is a plus

We love reviewing all the applications we receive, but unfortunately, we may not be able to get back to everyone individually. If we'd like to move forward with your application, we'll be in touch!

Fazz is an equal-opportunity employer. Individuals seeking employment at Fazz will be considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, or any other characteristic protected by applicable laws.

By submitting your application, you agree that Fazz may collect your personal data for recruiting, regional organization planning, and related purposes.