Job Description

Credit Controller

Singapore - Hybrid working mode

The role holder coordinates end-to-end activity from premium chasing, builds reciprocal broker relationships and provides underwriting teams with effective reporting and clear escalation channels.

DISCOVER your opportunity

What will your essential responsibilities include?

• Responsible for Credit Control and Debt Collection :-

• Monitoring of premiums that fall due / overdue
• Send monthly broker statements
• Liaise with underwriters, brokers and management to progress collection process
• Reconciliation of brokers' statement/payments made to offshore service centre
• Monitoring & matching of receipts and unallocated receipts
• Liaising with team responsible for Premium Booking/Resolving Discrepancies
• Accelerating the collection process on aged debt
• Engage with brokers on a regular basis to establish rapport and facilitate issues resolution.
• Monthly reporting of credit control balances analysis to APAC Credit Control Manager
• Ad Hoc Projects as may be directed by APAC Credit Control Manager
• Provide & contribute towards Middle Office management and underwriting reporting packs
• Adhere to all internal company procedures where applicable including, but not limited to, administrative procedures, expenses, health & safety
• Ensure that, as an AXA XL employee, you are representing the AXA XL organisation in a professional and appropriate manner

You will report to the Team Lead.

Qualifications

SHARE your talent

We're looking for someone who has these abilities and skills:

• Qualification: Educated, high school level or university degree
• Experience: 3-5 years of industry experience
• Experience in a Financial Services environment
• Up to date appreciation of the technical requirements of the role
• Proven ability in identifying and analysing problems, creating good solutions, deploying sound decision making skills
• Demonstrable evidence of interpreting & manipulating data clearly and accurately with the ability to extract & clearly articulate key points
• Excellent attention to detail and a meticulous eye for identifying inconsistencies or inaccuracies in data entry or data outputs
• Able to organise self (and others if applicable) including effective scheduling, prioritisation and time management skills, completing tasks to tight deadlines. Demonstrates a 'can do' attitude
• Comfortable taking ownership for own work, identifying the need for action (using initiative) whilst working effectively within a team.
• Displays a resilient and adaptable style, track record of remaining calm in demanding circumstances, adjusting comfortably to changing conditions / priorities
• The role would suit highly driven self-starters, with a strong desire to challenge and deliver.
• Desirable Knowledge and Skills:

• Solid compliance experience in Company and or Lloyd's markets
• Proven track record of knowing what it takes to provide a consistently first class customer service internally and/or externally
• Ability to build effective working relationships (internally/externally), establishing credibility amongst a wide and demanding client group
• Demonstrates excellent communication skills, a confident and articulate presenter to internal/external audiences, exercising appropriate discretion in dealing with people from all levels of the Company
• Advanced knowledge of Microsoft Office programs; specifically Excel (including ability to manage if not write macros), Outlook, Word, Powerpoint
• Exposure to MAS reporting requirements

FIND your future

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.

How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business - property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com

Corporate Responsibility

At AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy - Our Impact. Our Future. - aligns key issues that are pertinent to our business - climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.".

• Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.
• Water: We're developing water resilience where it is -- and will be -- needed most.
• Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.
• Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs.

For more information please see the on our website.

Inclusion & Diversity

AXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic.

At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another -- and our business -- to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe
• Robust support for Flexible Working Arrangements
• Enhanced family friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at . AXA XL is an Equal Opportunity Employer.