Job Description

This is a 12 months contract assgined to our client Work Location: To be confirmed Salary Range : $5,000-$8,000 (depending on experience) Mandatory Skillsets Minimum up to 3 years of Microsoft D This is a 12 months contract assgined to our client Work Location: To be confirmed Salary Range : $5,000-$8,000 (depending on experience) Mandatory Skillsets Minimum up to 3 years of Microsoft Dynamic365 CRM Minimum up to 1 year of Power BI project implementation About the role . A learned profession that applies your domain expertise in support of operational objectives, and primarily focuses on demonstrating your experience to craft and implement CRM solutions for your client. . You will be a key contributor across all phases of Avanade projects. Day-to-day you will: . Contribute across all phases of projects (e.g. Plan, Analyze, Design, Build and Test) . Demonstrate technical expertise to design and implement CRM solutions . Collaborate closely between customers, IT staff, and business partners to ensure high quality and timely resolution of customer issues . Research customer issues that may be non-standard in order to offer solutions . Craft conceptual architecture and technical solutions . Ensure project quality meets standards through critical metric identification and testing plan . Partner with multi-functional technology and design teams to ensure consistent, beneficial client interaction and solution delivery . Assist in sales activities and planning as required . Support continuous improvement efforts to proactively identify potential challenges to customer success and business efficiency Key Role Skill & Capability Requirements: . You are excited about working with a global technology leader to solve business-critical problems for some of the top companies in the world. . You are a fast learner, self-starter, and creative thinker. . You are passionate about software and its potential to move organisations forward through innovation. Technical skills include: . Understanding of common Industry standard business practices supported by Dynamics 365 CE. . Experience in Dynamics 365 CE, Power Platform (PowerApps Portal, Canvas and Model Driven Apps, Power Automate) and Common Data Service. . Excellent understanding of Dynamics 365 Accelerators and ISV solutions including Healthcare, Financial Services and Not for Profit. . Experience in implementing Marketing Automation, Sales, Customer Service, Connected Field Services and/ or Project Services Automation and xRM solutions. . Experience in a Software as a Service (SaaS) environment . A solid understanding of Relational Database concepts. . Experience working in both Agile and Waterfall delivery models. Non-technical skills include: . Human Centred Design . Client management skills and the ability to work with customers to develop and manage an action plan. . Consulting experience working with external clients. . Ability to wear multiple hats on a project ranging from Business Analysis, Design, Testing and Training. . Experience working with global/offshore teams on CRM technology implementation and maintenance projects. . Excellent interpersonal, presentation and communication skills . Bachelor's degree in business systems or related field . MB-910: Microsoft Certified: Dynamics 365 Fundamentals Customer Engagement Apps Preferred Years of . Work Experience: Minimum up to 3 years of Microsoft Dynamic365 CRM and minimum up to 1 year of Power BI project implementation