Crm Training And Enablement Program Manager

SG, Singapore

Job Description

We are currently seeking a Salesforce Training and Enablement Program Manager (x|f|m) for our cross-functional CRM & Digital Transformation team in BPS division based in Singapore. In this role you will ensure that the right training framework is in place, that we have outstanding training materials, that we offer the right support, and monitor the effects. If you are keen to work at a global level, have a good knowledge of Salesforce and outstanding interpersonal skills, we look forward to receiving your application.

Grow

with

us

-

Your

Responsibilities



Drive user adoption and training excellence Identify and map Salesforce training needs in a role or user group based setup Create training concepts and materials to make it as easy as possible for users of any technical level to use Salesforce Plan and execute trainings Evaluate Salesforce user adoption to ensure that trainings are meeting business needs and improving performance In collaboration with Knowledge Management team develop Salesforce Super User and Regional Salesforce trainer network Together with other Commercial Excellence stakeholders define and support execution of change management initiatives within Sales organization to drive long term behavioral changes that foster Salesforce adoption

What

will

convince

us



Degree in business administration or related field with extensive global experience Several years of sales experience, preferably in a key user role with Salesforce.com Solid experience in end user trainings and very good communication skills Excellent relationship-building skills and outgoing personality Familiarity with sales business processes and functional relationships Ability to liaise with stakeholders at all levels * Fluent English is a must, additional languages are an advantage

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Job Detail

  • Job Id
    JD1652243
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned