Job Description

Responsibilities:


Provide Level 2/3 IT network security operations support Respond to incident calls and ensure the SLA to our clients is met Perform changes to the network in-line with the organization's Change Management processes Ensure compliance to policies, processes and standards, both internal and clients' organization Prepare network analysis reports, including findings with analysis Participate in regular operations review meetings, including operational issues, tickets review etc Participate in projects/activities to support improvement initiatives Conduct proper handover from the project team to operations after commissioning of projects. Conduct internal training and/or knowledge transfer to team. Update operations documentation (technical, CMDB, etc).
Requirements:


At least 5 years of experience providing network operational and administration supporting Cisco products (Routers / Switches/WLAN) Diploma or Degree in Engineering, IT or its related field. Minimum Cisco CCNP certification In-depth knowledge of network routing and switching technologies and protocols Knowledge of network security, load balancing and optimization technologies Experience working with Cisco network, Bluecoat Proxy, F5 Load Balancer, Palo Alto/Checkpoint/Fortinet firewall and Splunk is preferred. Ability to work in a multi-cultural team Good communication skills both written and verbal. Ability to prioritise work & multitask Analytical and possess good troubleshooting skills. Willing to work in extended hours and perform standby duty after office hour Experience in network automation via scripting (e.g. Python, Ruby) or tools (e.g. Ansible, Algosec, Chef)

Network & Security

CyberArk,

Solarwinds

Splunk

RSA

Tenable

Trend Micro

Generic

F5