Cruise Sales Manager
Singapore, SG, Singapore
Job Description
Job Summary:
Responsible for leading the cruise sales team, achieving sales targets, and conducting training to enhance team performance and product knowledge.
Key Responsibilities:
Lead and coach the cruise sales team to meet and exceed sales targets. Manage and support end-to-end bookings, including upselling add-ons such as flights & Hotel arrangements, insurance. Conduct regular training, onboardings, and coaching for cruise sales staff. Oversee post-sales support and manage escalated customer issues. Create training materials, SOPs, and sales scripts. Develop training materials and track team performance. Handle escalated customer issues and ensure service quality. Handle escalated customer issues and ensure service quality.
Provide training to cruise sales team.
Requirements:
Min. 3-5 years in cruise/travel sales with team leadership experience. Strong cruise product knowledge. In-depth knowledge of major cruise lines and destinations. Skilled in training, coaching, and performance management. Excellent communication and organizational skills.
Apply now
and set sail on a rewarding career with us!Job Types: Full-time, Contract
Contract length: 12 months
Pay: $2,500.00 - $3,500.00 per month
Benefits:
Additional leave Employee discount Professional development Promotion to permanent employee
Work Location: In person
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Job Detail
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Job IdJD1712575
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, SG, Singapore
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EducationNot mentioned