Customer Care Executive (logistics)

Singapore, Singapore

Job Description


This role is part of LABGISTICS Asia Pte Ltd's (LABG) Operations department under the Commercial Division. The jobholder will act as the single point of contact to provide supply chain and commercial support to manage external clients for LABG. Successful candidate will report to General Manager/Operations Manager of LABG.


Responsibilities:

  • Participate in the monthly business and operations review;
  • Provide recommendations for operations improvements;
  • Provide external clients with relevant business reports;
  • Liaise with vendors on operational support to fulfil customer requirements;
  • Support costing analysis for services rendered;
  • Support BM to liaise with finance team for customer payment;
  • Work with BM to develop service infrastructure to support new business development;
  • Participate in internal/ external customer audits;
  • Ensuring inventory accuracy in ERP system;
  • Stocks reconciliation with 3PL;
  • Liaising with logistics & warehousing team (internal & 3PL);
  • Generating inventory related reports on a weekly and / or monthly basis;
  • Coordinating with customer’s suppliers on incoming shipments;
  • Order processing which includes preparation of delivery orders / goods collection note and coordinating with logistics team (internal & 3PL);
  • Preparation of monthly invoice / billing per customer;
  • Liaising with finance and following-up on payment status;
  • Any other relevant duties assigned by supervisor.


Requirements:
  • Degree/Diploma in Supply Chain Management, Logistics, or similar relevant field would be an added advantage;
  • Knowledge of ERP software;
  • Sense of ownership and pride in your performance and its impact on company’s success;
  • Critical thinker and problem-solving skills;
  • Team player;
  • Good proficiency in written and spoken English;
  • Proficient in MS Office – word, excel, powerpoint;
  • Good time-management skills;
  • Great interpersonal and communication skills.

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1079310
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned