relationOur client is a leading power generation company in Singapore. They are looking for a Customer Care Officer to assist their team for the next phase of their business. They are located in the Central - easily accessible.
Responsibilities:
Provide responsive and accurate customer service via hotline, email, and online platforms
Handle day-to-day account servicing across Residential, SME, and Tenant segments
Support internal initiatives to enhance digital platforms and service workflows
Collaborate with cross-functional teams to resolve customer queries efficiently
Maintain detailed and accurate records in line with company standards
Contribute to broader customer-centric projects aligned with company goals
Requirements:
Diploma or Degree preferred
Strong interpersonal and communication skills, capable of engaging with diverse stakeholders
Proficiency in Microsoft Office
Familiarity with CRM or ERP is a plus
Prior experience or knowledge of relevant industries is advantageous
We regret that only shortlisted candidate will be notified.
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