Customer Care Officer (customer Care)
Kallang, Singapore, Singapore
Job Description
Responsibilities:
- First point of contact for walk-in customers understanding their purpose of visit and managing the customer flow as service ambassador
- Advocate the use of eKiosk at the Self-Help Lobby
- Process residential and commercial account opening/termination with zero move-in and move-out error
- Handling customer\'s enquiries and complaints (High consumption, I&R, bill presentation, account opening and termination, bill adjustment etc.)
- Refunds and Payment arrangement (dunning block, instalment plan, payment deferment etc.)
- Carry out other ad-hoc duties when required.
- 6 months
- Kallang
- 8.30am to 6pm, Mon to Fri
- up to $2700 + bonus
- Minimum Diploma in related field of study
tracy@successhrc.com.sg (Reg No: R1107390)
Please ensure that applications sent through email are no bigger than 1Mb.
We thank all applicants for your interest but regret to inform that only shortlisted candidates would be notified.
Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)
3 Shenton Way, #19-01 Shenton House, Singapore 068805
T: 6337 3183 | F: 6337 0329 | W:
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Job Detail
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Job IdJD1401626
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$2700 per month
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Employment StatusPermanent
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Job LocationKallang, Singapore, Singapore
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EducationNot mentioned