Customer Care Officer

Geylang, Singapore, Singapore

Job Description


Customer Care Officer (Counter)

Salary: $2200 - $2700
Location: Upper Thomson - Next to Thomson Nature Park
*Will be relocated to Geylang area in April\'24

Working Day & Time: 5 Days work week; 8:45am - 5:30pm
*Require to rotate once a month to manage our Business WhatsApp on Saturday from 0900hrs to 1300hrs) working from home

: -

Counter (Primary Responsibility)

  • Attend to walk-in customers, be it
o General Enquiries
o Repairs (First-Level Check)
o Products(s) Viewing & Introduction
o Showroom Sales
o Shell Escape Redemption * Receiving inbound and making outbound calls.
  • Showroom maintenance (house-cleaning etc.)
  • Administrative works (paper works etc.) related to counter and showroom
  • Follow-up on customers\' & dealers\' repair sets
  • Assist Call Centre when called upon.
  • Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
Call Centre (Secondary Responsibility)
  • Receiving inbound and making outbound calls.
  • Administrative works (paper works etc.)
  • Assist to handle enquires from our Business WhatsApp
  • Liaise and work with inter-department(s) colleagues, to ensure commitment to our valued customer is fulfilled.
Job Requirement: -
  • Preferably two years of working experience in similar field
\xe2\x9c\x85\xe2\x9c\x85 Interested applicants kindly contact via WhatsApp: (JOHN).
No Charges will be incurred by Candidates for any service rendered.

Email\xef\xbc\x9a
Lau Zhao Rui Reg.No: R22109652
14C7279 The Supreme HR Advisory Pte Ltd
*Company name and address will only be disclosed once shortlist for interview.

Company information

Registration No.

201426535W

EA No.

14C7279

Employer questions

Your application will include the following questions:

Which of the following statements best describes your right to work in Singapore?

Do you have customer service experience?

Which of the following languages are you fluent in?

The Supreme HR Advisory

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Job Detail

  • Job Id
    JD1406519
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $2200 - 2700 per month
  • Employment Status
    Permanent
  • Job Location
    Geylang, Singapore, Singapore
  • Education
    Not mentioned