There are 3 types of machines that the customer engineer need to handle, 1. Laser Machine , 2. Dicing Saw Machine, 3. Black Grinding Machine (Each person will take care one machine and can rotate in the future)
Internal communication with Japanese is required to understand the flow of work and services
Provide engineering, technical support and after-sales support, including attending technical queries, providing technical information and advice to customers
Collate and understand customer requirements / expectations, and liaise with related departments to improve and meet customers’ demands
Assist in internal product & services development
Establish good relationship with customers
Seek technical assistance from Japan counterpart
Requirement
Education : Degree in Electronics & Electrical Engineering/ Mechanical Engineering
Experience :
1. Min 1 to 2 years experience in servicing customer in semiconductor manufacturing environment
2. Fresh graduate is encouraged to apply
3. N1/N2 Japanese language skills
4. Experience or knowledge related to laser devices
5. Willing to travel
Other Language
English
Benefit
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