Job Description

Date Posted: 2023-04-19

Country: Singapore

Location: 10 Loyang Crescent, Singapore

Position Role Type: Unspecified

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines, and auxiliary power units. It offers a broad product portfolio that includes commercial aircraft jet engines, commercial turboprop engines, military aircraft engines, business and general aviation jet and turboprop engines, helicopter turboshaft engines.

Pratt & Whitney in Singapore is a global center of excellence with the most comprehensive service offering outside of the U.S. Located in key industrial areas of Loyang, Seletar and Tuas, the Pratt & Whitney companies operating in Singapore include: Component Aerospace Singapore, Eagle Services Asia, P&W NGPF Manufacturing Company Singapore, Pratt & Whitney Canada (SEA), Pratt & Whitney Component Solutions, and Turbine Overhaul Services. Pratt & Whitney has been operating in Singapore for more than 30 years, making it one of the pioneers in the development of Singapore\xe2\x80\x99s world-class aerospace industry

Entity: Pratt & Whitney Canada Pte Ltd

Location: 10 Loyang Crescent Singapore 509010

(Company Transport Provided)

Responsibilities

Manage in-house and remote engine events for customers within the Asia Pacific region, all P&WC engine models.

Ensure customer requirements and expectations are effectively communicated to the facility\xe2\x80\x99s representatives in preparation for engine (or engine module) induction.

Review cost estimates, and as required, evaluate alternatives and develop solutions to reduce cost with Market specialist.

Provide accurate, timely status reports and ensure excellent communication with customers on all matters.

Ensure that all customer queries are addressed and responded to in a timely manner.

Liaise with customers to manage a 3-month engine shop visit forecast, for all scheduled and unscheduled shop events.

Usage of tools such as SAP, CRM and SharePoint

Build and maintain strong relationships with customers within the region.

Lead customer visits within the facility as required.

Actively participate in cost reduction initiatives and/or other strategic initiative projects

Any other tasks as requested by ROCS leadership team

Requirements

Minimum 8 years of relevant work experience in aerospace industry is preferred.

Bachelor\xe2\x80\x99s degree in Engineering Business or Marketing (sales and services) discipline is preferred.

Supply Chain and Logistics experience on international shipments and warehousing management is preferred (for rental deployment).

This role will be working alongside with Hindi, Chinese, and/or Bahasa stakeholders. The ability to speak & write an additional Asian language such as Hindi, Chinese, and/or Bahasa is a plus.

Possess business acumen, mature disposition, and excellent interpersonal skills to work in a team.

Able to work independently at times and support off hours AOG requests.

Possess an analytical mindset to assess customer requirement opportunities and effectively build long-term business relationships with key customers.

Excellent written & verbal communication and presentation skills.

Why Join Us

We drive innovation to go beyond with a purpose to transform aviation.

We grow our people to become leaders with talent & leadership programs.

We offer employee scholarship program for further education.

We care for your well-being with comprehensive health, medical & dental benefits.

We provide island-wide company transport from major MRT stations.

We provide structured on-the-job trainings and in-house/ external certifications.

We value trust, safety, integrity, respect, safety, innovation and excellence.

We provide annual wage supplement (AWS) and variable bonus plan.

We provide shift & meal allowances (Shift work only).

We provide overtime benefits as applicable (Shift work only).

Our ethos is \xe2\x80\x9cWe Succeed, Together\xe2\x80\x9d.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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