Job Description

At

Chinese Is Easy Pte Ltd

, we believe that learning Chinese doesn't have to be difficult -- it just has to be done right.

We've helped students from primary to junior college transform their Chinese results -- even those who had once given up hope. Through focused guidance, proven methods, and a strong belief in every child's potential, we've seen countless "F" students turn their results into "A"s -- sometimes within weeks before major exams.

As we grow, we're looking for a

passionate and organised individual

to be the operational heart of our centre. This isn't just an admin or support role -- you'll be a key pillar ensuring that our students, parents, and teachers enjoy a seamless and exceptional experience every single day.

If you thrive on making things happen, love connecting with people, and want to contribute to something meaningful, we'd love to meet you.

Your Role: Where You'll Make a Difference

Drive Student Success

Be the first point of contact for parents and students. Understand their needs, share the transformative impact of our programmes, and coordinate consultations with our academic team.

Master Centre Operations

Take full ownership of the centre's day-to-day operations -- from managing student records and handling payments accurately to ensuring that the learning environment is well-organised and welcoming.

Build Meaningful Relationships

Be the bridge between parents, students, and teachers -- providing thoughtful, professional support in both

English and Mandarin

. Your empathy and communication will help families feel confident and cared for.

Champion Improvement

We value initiative. You'll have the opportunity to identify gaps, propose solutions, and help us continuously enhance the student and parent experience.

What We're Looking For

Minimum

Diploma qualification,

has

experience

in customer-facing, administrative, or operational roles. Excellent command of

English and Mandarin

(both written and spoken) to communicate effectively with students, parents, and teachers. Strong attention to detail, excellent organisation, and a proactive mindset. Warm, professional demeanour with outstanding interpersonal and communication skills. Tech-savvy and comfortable using digital tools to streamline work. (Preferred) Experience in education or customer service with a genuine passion for helping others grow.

Why Join Chinese Is Easy

At Chinese Is Easy, we don't just develop students --

we develop people

.

Growth Opportunities

- A clear career path towards Centre Manager for high-performing team members.

Training & Mentorship

- Learn our proven systems, communication strategies, and leadership mindset.

Performance-Based Rewards

- Be recognised and rewarded for your impact on student and centre success.

Purpose-Driven Culture

- Join a close-knit, supportive team where your work directly contributes to changing lives.

Ready to Build a Career That Matters?

If you're excited to be the backbone of a passionate education team that transforms students' lives, we'd love to hear from you.

Please send your application to

chineseasy.cie@gmail.com

with the subject line:

Application for Customer Experience Coordinator - [Your Name]

Include:

Your updated CV Current and expected salary Contact details

Chinese Is Easy Pte Ltd -- Turning Challenges into Confidence, One Student at a Time.

Job Type: Full-time

Pay: $2,600.00 - $3,500.00 per month

Benefits:

Health insurance
Work Location: In person