Job Description

At EY, you will have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we are counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience for yourself, and a better working world for all.
About EY wavespace
EY wavespace is the global network of growth and innovation centres to help clients make radical breakthroughs in business transformation by tapping into innovative thinking. In wavespace, we curate talent and technology, bringing them together in a collaboration proven to energize and align teams, to solve problems and create meaningful outcomes — faster. Human-centered design and collaboration are at the heart of our methodologies because we believe that people support what they help create. We work with agility and beyond borders. And we think, design and build with creativity and speed.
The opportunity
An opportunity with the EY wavespace ASEAN team is available as a CX Designer. Here at wavespace, we design immersive programs and workshops that bring people of diverse skills and expertise together, giving them the mindset and collaborative tools to think differently. These wavespace experiences are done either in-person at our state-of-the-art facility, virtually or a blend of both, for our clients all around the world.
Your key responsibilities

• As part of the Experience team, you will be defining the strategy and desired outcomes for wavespace experiences.
• You will be creating content for wavespace experiences, in both physical and digital formats, including but not limited to personas, wireframes, journey maps and blueprints, rapid prototypes, UX/UI specifications, pattern libraries and interaction models.
• You will be critical in delivering wavespace experiences through leveraging technology for both in-person, hybrid, and virtual sessions.
• You will need to manage different stakeholders across EY service lines and their clients.
• You need to be able to communicate complex technical concepts simply and effectively to all audiences using sketches, storytelling, mood boards/storyboards, wireframes, user flows, interactive prototypes, and/or data visualizations.
• You will contribute to the continued development of EY wavespace, through supporting areas such as methodology development, marketing and building the pipeline.

Skills and attributes for success

• 
  Strong project management and organizational skills are essential.
• Be detail-oriented, self-motivated and have a proactive approach to problem-solving.
• Ability to quickly understand different client objectives and use creative problem-solving skills to translate objectives into engaging workshop experiences.
• Take a collaborative approach to work and have a genuine interest in solving complex business problems.
• Possess a growth mindset, be constantly curious and have a passion for driving innovation.

To qualify for the role, you must have

• 
  A minimum of 2 – 3 years’ experience in CX Design or Service Design related fields.
• Have a good understanding of (and preferably experience in) design thinking and working on agile teams.
• Experience using (and a passion for) interactive technology and collaboration tools, such as Mural, Miro, Adobe Photoshop and Illustrator.
• Be experienced in designing workshop activities, plus facilitating discussions and breakout sessions.

Ideally, you’ll also have

• 
  Experience using Adobe Creative Suite, Axure, Figma, InVision, Keynote, OmniGraffle, Sketch and/or other design technologies.
• Experience in design research methods and know how/when to apply them effectively.
• Experience with photography and video production.
• Ability to live-scribe and/or sketch note.
• Possess a secondary design skill, such as graphic, spatial, and/or UX design.
• Experience working in an innovation lab or incubator.

If you the above describes you, we would love for you to get in touch with us. The exceptional EY experience. It’s yours to build.
EY | Building a better working world
EY exists to build a better working world, helping to create long-term value for clients, people, and society and build trust in the capital markets.
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform, and operate.
Working across assurance, consulting, law, strategy, tax, and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.