Job Description

(Leadership Program)
Key Responsibilities:
Explore and implement tools to increase touchless orders from customers to maximize operational efficiency.
Conduct a value stream map of an order from order acquisition to delivery
Support annual customer survey including provide feedback analysis and the development action plans.
Evaluate and implement the customer portal as a self-service tool for customers.
Assist to reduce overall inventory cost by optimizing forecast, providing analysis and provision of customer demand, rigorous monitoring of on-time delivery
Maximize business benefit by developing and implementing the right Customer Care strategies that leverage on Firmenich capabilities
Participate and represent the region in global Customer Experience projects.
We value:
Fresh degree graduates with excellent academic results in any discipline
Those who have held leadership roles in school with a strong record in sports or CCA activities will have a significant advantage
Possess strong interpersonal and enjoy working in a team
Great communication skills with the ability to interact with people at all levels
High curiosity and interest about our business
Has a passion for problem-solving
Resourceful, independent and internationally mobile
We offer:
Rotational program to develop your leadership skills in the Supply Chain Business Unit.
Fast - track career development with high visibility from the management
Work in a dynamic and highly rewarding multicultural environment