Customer Experience Officer (outbound)

Singapore, Singapore

Job Description

  • Conduct survey interviews to collect timely and reliable data for national statistical information * Response to survey enquiries via inbound calls and emails * Reach out to the respondents Conduct survey interviews to collect timely and reliable data for national statistical information Response to survey enquiries via inbound calls and emails Reach out to the respondents via outbound calls and field visits to assist them to complete the survey Facilitate survey administration and conduct data validation on completed surveys to ensure data is accurate and reliable Make calls out to respondents to verify and clarify data Understand the surveys and Singapore standard classification by successfully complete the training provided Explain survey objectives and procedures to respondent on the confidential database to be extracted Interpret survey questions to help respondents' comprehension Compile, record, input results and data from interview surveys into the system Ensure that the given KPI are always being met Reporting location: Either Clarke Quay/Chinatown or Novena Working Hours: Between 9am-9pm (Rotational Shift across Monday - Sunday) How to Apply: If you are organised, meticulous, adapt well to changes and more importantly, believe that YOU CAN MAKE A DIFFERENCE, we would like to hear from you. Simply submit your application by Clicking the 'Apply Now' button at the bottom of the page. FOR IMMEDIATE CONSIDERATION: Please indicate the below information in your resume: . Expected salary . Reason(s) for leaving . Availability to commence work We regret only shortlisted candidate will be notified. All applications will be treated with the strictest confidence. By submitting any application to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration. [HIDDEN TEXT] Chua Le Teng, Sherry (EAP No. R1655869) EA Licence No. 01C4394 By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at . You acknowledge that you have read, understood, and agree with the Privacy Policy. Salary: $2650 + $350 allowance

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Job Detail

  • Job Id
    JD1229543
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    $30000 - 36000 per year
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned