Customer Experience Specialist

Queenstown, S00, SG, Singapore

Job Description

Qualifications and Skills



Minimum Degree in Information Technology, Computer Science, Social Science or equivalent At least 3 years of working experience in Project Managing web-related projects will be advantageous Proven experience in customer-facing role within the fast-paced IT industry Possess excellent communication and interpersonal skills Fresh graduates are welcome to apply
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https://www.wphdigital.com/notices

Job Duties



Serve as primary point of contact for assigned clients, ensuring high level of quality in services and deliverables from delivery team Conduct regular check-ins with clients to identify issues, concerns or needs and address them timely and promptly Responsible for onboarding new clients, ensuring smooth transition and successful implementation Regularly analyse and ensure business objectives, project milestones and quality standards are met Act as an advocate for clients, ensuring their feedback are heard and acted upon Provide expert advice and guidance to client on maximizing value of products/service to meet their business needs Conduct User Requirement Workshops and User Training sessions, when necessary
Job Type: Full-time

Pay: $3,000.00 - $6,000.00 per month

Benefits:

Health insurance Professional development Promotion to permanent employee
Education:

Local Polytechnic Diploma (Preferred)
Experience:

Project Managing of web-related projects: 2 years (Preferred)
Work Location: In person

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Job Detail

  • Job Id
    JD1698150
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Queenstown, S00, SG, Singapore
  • Education
    Not mentioned