Customer Project Manager

Singapore, Singapore

Job Description


Location: Singapore, Talent Advisor - Ashwini Kalbande Contacts - ashwini.kalbande@ericsson.com
Background Check: All employment offers to join Ericsson are subject to the satisfactory completion of our global pre-employment check. At Ericsson, you can be a game changer! Because working here isn’t just a deal. It’s a big deal. This means that you get to leverage our 140+ years of experience and the expertise of more than 95,000 diverse colleagues worldwide. As part of our team, you will help solve some of society´s most complicated challenges, enabling you to be ‘the person that did that.’ We’ve never had a greater opportunity to inspire change; setting the bar for technology to be inclusive and accessible; empowering an intelligent, sustainable, and connected world.
Job Summary:

We are now looking for a Customer Project Manager with IP RAN background, to lead assigned customer projects securing that project goal are met, customer expectations are fulfilled and that customer relation is handled in the best possible way within the scope of the contract.
You will


  • You will work on pre-sales together with the rest of the Core-3 as well as the KAM.
  • You will establish the project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities
  • Drive project execution: track project activities, monitor and handle changes, conflicts and critical issues
  • Handle customer and partner engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events
  • Handle project finance: ensure financial system monitoring
  • Develop the business: participate to contract preparation and to pre-sales meeting
  • Develop the CPM discipline: simplify processes, methods and tools with creative ideas

To be successful in the role you must have


  • Education: Degree in BSC Electronics and Communications Engineering, Computer Engineering, Computer Science or Equivalent
  • Min years of experience: 10 years managing and executing relevant projects /domains
  • Domain experience: RAN, IP RAN
  • Financial Acumen & Analysis Skills
  • Business Understanding
  • Consultative Selling Skills
  • Customer and Market Insight
  • Negotiation, Persuading & influencing Skills
  • Project Management Skills
  • Occupational Health & Safety (OHS)
  • Leading & supervising
  • Planning & organizing
  • Proficiency with the English Language
  • Must have very good business sense.
  • Must be able to negotiate with the C-level

Additional Requirements:


  • PMI certifications - The CPM is expected to be certified on the job stage that she/he holds
  • Project sales process
  • Contract management
  • 3rd pp suppliers management experience

What´s in it for you?

With over 90,000 employees across 180+ countries, we have a culture that respects and supports your ambitions, in alignment with our values of Respect, Professionalism and Perseverance. Ericsson is very passionate about learning and development, supports mobility and flexible working hours. We are also committed to diversity and to be a responsible and relevant driver of positive change. We also offer outstanding career development, benefits and training programs to provide an empowered career in a connected world.
We are proud to announce at Ericsson Singapore, our employees have once again voted us as a Great Place to Work® and we have been officially Certified™ in 2021. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.”
What happens once you apply?

Ericsson is continuing to hire for all open roles with all interviewing and on-boarding done virtually due to COVID-19. Everyone new to the team, along with our current staff, will temporarily work from home until it is safe to return to our offices.
Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact based decisions are important and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.
We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, indigenous status, disability, age, union.

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Job Detail

  • Job Id
    JD998644
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned