Job Description

Job description

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Life in Singapore is the combination of AXA Singapore and HSBC Insurance. Here you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank.

Insurance is about people, and the promises they make. At HSBC Life in Singapore we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our combined team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC.

Together we will pursue efficient ways of working. We will harness the latest data and technology solutions to achieve meaningful outcomes for our clients. And the protection we offer will create broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as a Customer Proposition, Assistant Manager/Manager.

Principal Responsibilities

• Support VP, Customer proposition with the overall development of innovative & meaningful customer propositions to deliver various business objectives (e.g. for customer acquisition / leads gen, branding, cross-up sell etc.)

for all distribution channels (i.e. Bank, Agency) * Carry out competitive and segmentation analysis within the insurance/banking industry, and be data-driven in assessing opportunities and targeting

• Co-own multiple work streams of customer engagement & loyalty initiatives & programs in HSBC Life
• Design and learn from experiments to improve the performance of tactical customer lifecycle management campaigns/initiatives, and use data to optimize and formulate better plans

Requirements

Requirements

• Diploma in Marketing, Business Administration or a related field
• Life insurance sales & distribution/marketing experience is highly advantageous
• 3 years of experience in developing customer value propositions and/or customer segmentation strategies
• Excellent Project management experience - able to juggle multiple work streams and collaborators
• Independent self-starter with energy and drive in a challenging and dynamic environment
• Excellent communication and inter-personal skills to engage multiple stakeholders
• Energetic Team Player

To be considered for this role, the relevant rights to work in Singapore is required.

When applying, please submit a full resume and attach your appraisal reports for the last two performance years. Your local internal application policy should be followed. For internal applicants in Singapore with less than twelve months in their current role, including changes in GCB banding, please also obtain and enclose the endorsement from your current line manager in the application; for more information you can visit HRDirect and search for content " SGP: Internal Job Application Criteria ".

You'll achieve more at HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.