Job Description

Job Highlights:

Transport Provided - Multiple Locations Supportive Team & Positive Work Culture Career Growth Opportunities

Customer Quality Engineer Job Responsibilities:

Handle customer complaints and feedback promptly, ensuring clear and positive communication. Analyze issues and lead 8D problem-solving activities; prepare and submit reports to customers. Maintain strong customer relationships through regular visits and consistent follow-up. Monitor product quality and after-sales performance and provide data-driven feedback for improvements. Coordinate drawing and specification changes with customers to ensure proper implementation. Collaborate with other company sites to resolve cross-functional quality issues. Oversee quality control processes in production to ensure compliance with standards. Support and maintain ISO 9001, IATF 16949, ISO 14001, and ISO 45001 systems, including audits and EHS compliance.

Job Requirements:

Diploma or Degree in Engineering or related field. Over 3 years of experience managing customer complaints, with a strong track record of effective resolution and customer satisfaction. Well-versed in quality management systems and internal auditing, with hands-on experience in ISO 9001, IATF 16949, ISO 14001, and ISO 45001 standards. Strong analytical and problem-solving skills, with proven ability in risk assessment and mitigation strategies.



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Staffking Pte Ltd (20C0358) | Yuphine Lee | R22108749