Company Description
Informa Markets is one of Informa\'s B2B Markets and Digital Services divisions. We are a highly international business, with a significant presence in the US, Brazil, the Middle East, India and China.
We work in over a dozen growing, specialist and international markets, with hundreds of leading brands across Health & Nutrition, Healthcare & Pharmaceuticals, Aviation, Beauty & Aesthetics, Infrastructure & Construction, Agriculture and Fashion.
Informa Markets delivers smart events, including must-attend trade-focused exhibitions, specialist content, specialist data and targeted digital services, including lead and demand generation solutions powered by our depth of first-party customer data.
Our live products and digital platforms and services enable buyers, sellers and decision makers in specialist markets to meet, discover and showcase new products and do business.
We are looking for an experienced Customer Relationship Executive to work closely with Customer Relationship Manager to enhance the experience for our Hosted Buyers Program. Cross collaboration for smooth delivery and execution of the program with the utmost customer satisfactory and participation rate.
The role will be responsible for engaging with key customers by building and preserving trusting relationships and constantly identify opportunities to grow the customer base and build positive relationships with new clients. You should also be strategic and analytical when finding solutions to problems to ensure maximum client satisfaction.
PRINCIPAL DUTIES AND RESPONSIBILITIES:
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