Customer Service Admin (dhoby Ghaut/bukit Merah)
Bukit Merah, Singapore - Dhoby Ghaut, Singapore, Singapore
Job Description
Job Scope: * Delivering client\'s transformed Registry (counter) services through digital means, including communicating digitally with Members of Public, managing and resolving service challenges, and performing service recovery where needed.
- Processing and verifying all types of Court or Inheritance related filings and requests for fee waiver submitted through the E-Services Portal and communicating the requirements through remarks viewed by the Members of Public on their dashboard in the E-services Portal.
- Attending to walk-in enquiries or Court/Registry service-related requests at the Registry counter or via digital means.
- Answering FAQs related to Court Processes to Members of Public and stakeholders at the Registry counter or via digital means.
- Working experience in customer service/admin roles will be helpful
- Proficiency in Microsoft applications
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Job Detail
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Job IdJD1450028
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBukit Merah, Singapore - Dhoby Ghaut, Singapore, Singapore
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EducationNot mentioned