Customer Service (air Billing)
Changi, Singapore, Singapore
Job Description
- Industry/ Organization Type: Logistics/ Freight Forwarding
- Position Title: Customer Service (Air-billing)
- Working Location: Changi Airfreight Centre
- Working Hours: 5.5 days (Mon - Fri, 8.30 am - 6 pm, Sat 8.30 am - 1 pm)
- Salary Package: Basic Salary + AWS + Variable Bonus
- Duration: Permanent Role
- Support the air freight team by generating accurate and timely freight bills.
- Verify shipment data and rectify any discrepancies for invoicing purposes.
- Handle customer queries related to air freight billing, ensuring timely and accurate responses.
- Coordinate with operations and sales departments to ensure billing information is updated and accurate.
- Maintain and update customer records in the company database, ensuring all contact and billing information is current.
- Monitor receivables and contact customers to facilitate payments.
- Prepare billing reports and other administrative duties as required.
- Resolve customer complaints by providing appropriate solutions and alternatives.
- Other ad hoc tasks as assigned.
- Min GCE \'O\' Level or equivalent.
- Willing to support overtime if required.
- Candidates without experience are welcome to apply; training will be provided.
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Job Detail
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Job IdJD1347563
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationChangi, Singapore, Singapore
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EducationNot mentioned