Customer Service Ambassador

Singapore, Singapore

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Attend to enquiries via phone, email and walk-in
Allocate and assign customer\xe2\x80\x99s vehicle rental reservations.
Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover)
Provide 1st level of customer handlings on feedback and complaints
Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices
Reconciliation of Check-In List and rental charges
Administer online bookings, cashcard, traffic offences, etc.
Assist and execute any ad-hoc projects and assignments by direct reports and line managers
Recovery of debtors list
Mailings of Tax Invoices
Assist with outbound rentals by customers and coordinates with HAP on the bookings.
Assist with car washing and petrol top up in emergency cases

Requirements

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