Job Description

We're Hiring: Customer Service Assistant (Telephone Support Staff) (Part-Time, Work From Home)

Job Type:

Part-Time

Location:

Work-from-Home

Suitable for:

Students, retirees, stay-at-home parents, and anyone seeking flexible work hours

Enjoy Talking to People? Join Our Support Team

We're looking for friendly and confident individuals who enjoy engaging in conversations and helping others--right from the comfort of their own home.

As a

Telephone Support Staff

, your primary role is to call participants who have registered for our events to confirm their attendance, answer basic queries, and assist with phone-based customer service support.

This is a great opportunity for those who want to earn income while having the freedom to work from anywhere. Whether you're a student looking for flexible hours or someone who values work-life balance, we'd love to hear from you.

Key Responsibilities

Call event registrants to confirm attendance Engage with participants in a professional and friendly manner Answer basic questions related to our events and programs Record and update call outcomes in our system (training provided) Flag any important updates or questions to the team

Who We're Looking For

Clear and confident communicator in English (additional languages are a plus) Enjoys speaking with people and providing helpful support Has access to a quiet environment to take calls Responsible and responsive; able to work independently Basic computer skills (e.g., Google Sheets, WhatsApp Web) Can commit to a few hours per week, with flexible scheduling

What We Offer

100% remote, work-from-home setup Flexible hours that work around your schedule Hourly pay with performance incentives for high-quality calls Supportive, collaborative team environment Training provided--no prior experience required Valuable experience in communication and customer service

Learn More About Us

Visit our culture page to get a sense of what it's like to work with us:
www.zionglobalmarketing.com/culture

How to Apply

Email us at

talent@zionglobalmarketing.com

with:

Your name Your availability A short introduction about why you're applying
Subject line: Telephone Support Role - [Your Name]

We look forward to hearing from you.

Job Types: Part-time, Freelance

Pay: $10.00 - $15.00 per month

Expected hours: 16 - 20 per week

Benefits:

Flexible schedule Work from home
Location:

Singapore (Singapore, Singapore) (Required)
Work Location: Remote