Customer Service Associate [up To $3,500]
Singapore, Singapore
Job Description
Description
Working Hours: 3 Weekdays (1pm - 10pm) and 2 Weekends (9am - 6pm)
Locations: United Square, Tampines Mall, Marine Parade Centre, JEM, Woodleigh Mall, Seletar Mall
Job responsibilities
- Ability to deliver a professional and high-quality service experience in a customer-facing role.
- Ensure that queue management is being practiced at the front desk.
- Attend to customers\' feedback and challenges in a professional manner in a timely fashion.
- Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
- Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
- Perform any other duties and responsibilities as and when assigned by Management
- Possesses at least GCE \'O\' levels.
- Required to work shift hours and on weekends (3 weekdays and 2 weekends).
- Able to work in a fast-paced environment.
- Possesses emotional maturity and passion for customer service.
- Good team player, possesses the ability to work with minimal supervision.
- Positive, extroverted and outgoing personality.
- Well-groomed with a professional disposition.
Education & Training
Specialization
Customer Service
Location
Central, North, East, West
Employment Type
Permanent
Salary
Negotiable
If you meet the requirements of this role, please email a detailed resume in Word document to Jessica Nguyen Huynh Thanh Truc.
CEI Registration No.: R23113787
Email: jessica.nguyen@recruitexpress.com.sg
Tel: 67351955
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD1352522
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned