Customer Service Associate [up To $3,500]

Singapore, Singapore

Job Description


Description

Working Hours: 3 Weekdays (1pm - 10pm) and 2 Weekends (9am - 6pm)

Locations: United Square, Tampines Mall, Marine Parade Centre, JEM, Woodleigh Mall, Seletar Mall

Job responsibilities

  • Ability to deliver a professional and high-quality service experience in a customer-facing role.
  • Ensure that queue management is being practiced at the front desk.
  • Attend to customers\' feedback and challenges in a professional manner in a timely fashion.
  • Key member of the customer support function in establishing continuous improvement of processes to promote customer satisfaction.
  • Maintain close liaison with all other departments in order to have a good understanding of the operational flow and ensure a seamless client experience.
  • Perform any other duties and responsibilities as and when assigned by Management
Job Requirements
  • Possesses at least GCE \'O\' levels.
  • Required to work shift hours and on weekends (3 weekdays and 2 weekends).
  • Able to work in a fast-paced environment.
  • Possesses emotional maturity and passion for customer service.
  • Good team player, possesses the ability to work with minimal supervision.
  • Positive, extroverted and outgoing personality.
  • Well-groomed with a professional disposition.
Industry

Education & Training

Specialization

Customer Service

Location

Central, North, East, West

Employment Type

Permanent

Salary

Negotiable

If you meet the requirements of this role, please email a detailed resume in Word document to Jessica Nguyen Huynh Thanh Truc.
CEI Registration No.: R23113787
Email: jessica.nguyen@recruitexpress.com.sg
Tel: 67351955
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.


Job Detail

  • Job Id
    JD1352522
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned