Customer Service (client Management) | Bank | Contract
Singapore, Singapore
Job Description
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- Handle customers enquiries when approached
- Ensure over-the-counter transactions are handled effectively and efficiently
- Ensure customer requests and query in an efficient and accurate manner
- Handle customer transactions accurately and timely
- Handle customer enquiry on banking products and services efficiently
- Deliver prompt and outstanding services to Wealth customers
- Ensure wait time are met daily in serving walk in customers in the teller room
- Adherence to Bank\'s regulatory, compliance and internal audit requirements
- General support to the service team after the closing and balancing of the tills at day end
- Administration work- daily filing of documents and other administration support
- Minimum Diploma in any discipline
- 2 years of experience in related field.
- Well-groomed and possess a pleasant disposition
- Maintaining a positive, empathetic, and professional attitude toward customers
- Excellent communication and interpersonal skills.
- Ability to understand issues and appropriately escalate to Management in a timely manner
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by ManpowerGroup Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about ManpowerGroup\'s Global Privacy Policy, please visit https://www.manpower.com.sg/privacy-notice.
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Job Detail
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Job IdJD1382535
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned