Maintain and coordinate the process flow of business in Singapore with CRM tools
Liaise closely with HQ Office and ensure smooth delivery process between customer and internal.
Identify and assess customers\' needs to achieve satisfaction
Handle complaints provide appropriate solutions and alternatives and follow up to ensure resolution.
Handle order processing, purchase order, delivery note, weekly report and monthly report.
Other ad-hoc duties as assigned
Requirements:
Diploma in any field
Min 2 years of customer service experience / order processing / sales support in MNC environment
Salesforce experience is an added advantage
Experience in SAP B1 preferred.
Excellent communication skills
Customer oriented
To apply, please visit to www.gmprecruit.com and search for Job Code: 23052 We regret that only shortlisted candidates will be notified. GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Constance Lim Wen Shi | Registration No: R1551808