Customer Service Coordinator (freight Forwarding)/ Bukit Batok
SG, Singapore
Job Description
5 Days work week
9am-6pm
Key Responsibilities:
Handle customer bookings promptly, ensuring accuracy and completeness. Create export job references and maintain proper documentation. Coordinate with shippers to confirm special shipment requirements before accepting bookings. Keep Sales Personnel updated on booking status. Liaise directly with shipping lines or consolidators (FCL and LCL) to secure space. Confirm booking details and advise shippers accordingly. Arrange trucking and cargo collection services if required by customers. Communicate any vessel delays, changes, or disruptions to shippers promptly. Ensure cargo is sent in good condition and report damages to customers immediately. Verify vendor invoices and close job files accurately. Support ad-hoc duties assigned by the supervisor.
Requirements:
At least 1-2 years of relevant experience in freight forwarding, logistics, or shipping operations. Good communication and coordination skills with strong attention to detail. Proficient in Microsoft Office and able to handle multiple tasks efficiently. A team player with a positive attitude and customer-focused mindset.
email - lucas.chang@swiftsearchglobal.com
EA License No: 18C9495
EA Personnel Name: Lucas Chang
EA Personnel No: R1874043
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Job Detail
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Job IdJD1610097
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned