Customer Service Coordinator Uk Mnc/ Near Tai Seng Mrt
North East Region, Singapore, Singapore
Job Description
- Act as front-liners giving excellent customer service at all times
- Handling inbound calls and making outbound calls to our existing pool of customers (attend to customer queries & schedule appointments)
- Handling and planning of daily schedule for existing team of technicians
- Preparing of schedule letters to customer
- Raising of credit notes for any miss services
- Doing of posting and compilation of reports
- Work closely with all departments in daily operation
- Generate and maintain report and Certificates
- Other adhoc duties as assigned by Team Leader/ Line Manager
- Diploma in any discipline or higher
- 2 years experience in a call centre and familiarity with Customer Service support function
- Possess good communications skills
- Effectively bilingual in English and another language (Spoken & Written)
- Computer literate, knowledge in Microsoft applications a must
- Meticulous, excellent with details
- Service-oriented, pleasant personality, able to work under pressure
Other Information
- 5 days work week - 8.30am to 5.45pm
- 14 & 16 Jalan Mesin - Macpherson - Nearest MRT ; Tai Seng (Bus Number to reach : 8, 62, 90, 151)
How to apply
Interested candidates who wish to apply for the post , you may what app me at 97104116 for more details !
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Customer Service Coordinator UK MNC/ Near Tai Seng MRT
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Job Detail
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Job IdJD1282314
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationNorth East Region, Singapore, Singapore
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EducationNot mentioned